IBM Corp. is the world's leading maker of computer hardware—including mainframes, notebooks, personal computers, and servers—as well as the number one computer-related services provider. The firm is also second only to Microsoft Corp. in the computer software industry. While its position as a mainframe system powerhouse allowed it to experience stellar growth in the 1970s and 1980s, IBM spent most of the 1990s working to reinvent itself as an e-business services provider. By 2001, services—both e-business and otherwise—accounted for more than one-third of annual revenues.
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