Gomez Inc - Development Of The Internet Scorecard, Expansion

Gomez Inc., formerly Gomez Advisors, was founded in 1997 by Julio Gomez, John Robb, and Alexander Stein. Just four years later, Gomez had secured the leading position among Internet research firms that served both consumers and e-business firms. The company evaluated over 6,000 e-commerce sites using its "Internet Scorecard," which ranked the performance and quality of World Wide Web sites in various industries such as finance and banking, travel, airline, and other retail-based sites. The firm also developed GomezPro, a subscription-based Web site that catered to businesses, and GomezNetworks, a division that offered real-time Web site and transaction performance measurement and diagnostic services. Through its Internet Quality Measurement (IQM) Program, the company helped its customers evaluate and compare its offerings, measure and monitor its performance against others in its industry, and develop online strategies.