Free Encyclopedia of Ecommerce :: Free Encyclopedia of Ecommerce :: Business-to-Business (B E-Commerce (2B) - B2b E-commerce Quantified, B2b E-commerce In Early Adopter Stage, Customer Service
 

Business-to-Business (B E-Commerce (2B) - B2b E-commerce Outlook

B E-COMMERCE OUTLOOK (2B)

Internet-based B2B e-commerce remained in the early adopter stage as of mid-2001. Public marketplaces continue to evolve and find new ways to appeal to corporate sales directors and purchasing agents. They are adding services that would enable suppliers and buyers to collaborate more closely on product development, inventory control, and other areas. To survive and prosper they need to overcome the limited functionality associated with earlier versions and make it easier for suppliers to integrate their computer systems to work with the marketplace. As more large companies develop private exchanges for their supply chains, many suppliers will be forced to invest in their own IT infrastructure and develop the capability to conduct business online.

FURTHER READING:

Butler, Steve. "Charting the Course for eBusiness." E-Commerce Times, June 29, 2001. Available from www.ecommercetimes.com.

Centeno, Cerelle. "Marketing B2B: Back-to-Basics." E-Commerce Times, May 11, 2001. Available from www.ecommercetimes.com.

Enos, Lori. "The Biggest Myths about B2B." E-Commerce Times, June 22 and 25, 2001. Available from www.ecommercetimes.com.

Grygo, Eugene, et al. "B-to-B Players Retrench." InfoWorld, April 9, 2001.

Mahoney, Michael. "Dell B2B Marketplace Unplugged." E-Commerce Times, February 7, 2001. Available from www.ecommercetimes.com.

Ott, Karalynn. "Special Report: Consumer Portals Step up B-to-B Features." B to B, April 2, 2001.

Regan, Keith. "Boring Old B2B Steals E-Tail's Thunder." E-Commerce Times, March 9, 2001. Available from www.ecommercetimes.com.

——. "Study: Customer Service Lapses Hurt B2B." E-Commerce Times, May 16, 2001. Available from www.ecommercetimes.com.

"Retail Exchanges Have Only Tapped Tip of the Iceberg." DSN Retailing Today, June 18, 2001.

Saliba, Clare. "Study: B2B Exchanges Need to Supply More Services." E-Commerce Times, May 24, 2001. Available from www.ecommercetimes.com.

Sanborn, Stephanie. "Reverse Auctions Make a Bid for Business." InfoWorld, March 19, 2001.

Tedeschi, Bob. "Why Purchasing Agents Turned out to Be Hard to Herd." New York Times, February 28, 2001.

SEE ALSO: Business-to-Consumer (B2C) E-Commerce; Covisint; Electronic Data Interchange (EDI); Vortals

[back] Business-to-Business (B E-Commerce (2B) - Public Marketplaces And Private Exchanges

User Comments Add a comment…